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Main objectives |
EMERGENCIES |
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THE PRACTICE STAFF |
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HOME VISITS |
CONSULTING HOURS
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APPOINTMENTS |
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Health Visitors |
Health promotion
activities |
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Complementary practitioners |
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USEFUL TELEPHONE NUMBERS |
Anticoagulant clinic |
EMERGENCIES 8am -630 pm Weekdays
In the event of emergency, please telephone the Wansford Surgery number Stamford (01780) 782342. where you will be put through to a doctor on duty or given details of mobile number to ring for urgent attention .
OUT OF HOURS MEDICAL CARE - RIVERGATE
Out of hours medical care is provided by the Rivergate Out of hours service in Peterborough ( next door to ASDA) .
Rivergate Out of Hours cover our practice for emergencies - tel 01733 293838
Out-of-hours service cover the following times:
Weekdays 6.30pm – 8am the following day
Weekends 6.30pm Friday night until 8am Monday morning
Public and bank Holidays
If you need to call the out-of-hours service:
- Your call will be taken by a specially trained nurse who will ask you specific questions to establish your needs and advise you accordingly.
- The nurse may give you advice over the phone about how you can self-treat yourself at home
- You may be asked to go along to the Rivergate Primary Care Centre where you will be seen face to face by either a GP or a nurse
- You may be visited at home by either a GP, a nurse or a paramedic
- You may be advised that for your condition you need to visit A&E
- The nurse may call the emergency 999 service for you
- You may be referred to other services that are more relevant for your needs, such as Social Services.
Main objectives
To provide a good quality medical service to the community we serve
To take care of the Primary health care team that provide the patient service by ensuring:
- the team has agreed and co-ordinated goals
- good communications between members of the team
- members of the team understand their role and feel valuedTo promote the training role of the practice
To encourage patients to be active participants in their own health care
To ensure sufficient resources are in place to achieve our objectives
THE PRACTICE STAFF
Mrs. Jennie Gatheral is our Managing Partner who can advise on
administrative and non-medical aspects of the practice.
Dispensary, Reception
and Secretarial staff:
Jane Burke, Kirstie
Davies, Marion Rose, Wendy
Wakefield, Jane Uglow, Joy Skelton, Jane Roberton, Miriam West , Christine Armstrong, Alison Ford and Liz Jarman
Practice Nurses: Dawn Wilkinson, Tracey Burrows, Jane Wickham, Jane Elwood and Pat Rennie
Health Care assistant : Sharon Riley
They
are available
for Health Promotions, dressings, vaccinations, ECG’s, cervical smears, ear
piercing and syringing
District Nurses: Sister Becky Slimmon aand Rachel Leeder
They work in the community and are available for nursing patients after hospital discharge. They play an important part in helping immobile and bedbound patients
They
are trained in taking blood, ECGs, anticoagulant monitoring, and catheterisation
Midwives - Margaret Edwards and Jenny Barker offer antenatal and postnatal care. Back to top
Health Visitors
Telephone No: 01780 782927
The postnatal group has restarted on Tuesday 1.30 -3.00
Weekend Health Visitor
Clinic is held at City Clinic, Wellington Street,
Peterborough On Saturday 10.30 – 11.30 Telephone No: 01733 312931
Saturday morning clinic for working mothers - let us know if you would
like this service to resume
Routine Development Checks are done at 6 weeks , 8 months
, between 18 months and 21 months, between 3yrs and 39 months
Immunisations are given at 8 , 12, and 16 weeks, 1 year
and 4 years
School Nurses
Are responsible for health education and the health
of school children.
HOME VISITS
If you think a HOME VISIT is necessary, please make your request before 10.30 a.m. Calls after this time may result in unnecessary delays as the doctor may have already commenced his visits. Be prepared to give our staff some idea of the problem and its urgency. Please make an appointment if at all possible as doctors can see 3-4 patients at surgery in the time it takes to see one patient at home. Back to top
CONSULTING HOURS
Wansford surgery
(01780 782342)
Mon Tues Wed
Thurs Fri
9.00-11.00 9.00-11.00 9.00-11.00
9.00-11.00 9.00-11.00
4.30-6.00 4.30- 6.00
4.30-6.00 4.30-6.00 4.30-6.00
Reception hours Monday – Friday
8.30 -1.00 and 2.00 – 6.30 p.m.
Exceptions: Closed for Staff Training 12.30-2p.m. on selected days.
Mon Tues Wed Thursday
Fri
SERVICES
PROVIDED
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APPOINTMENTS
One appointment is needed for each patient and each
appointment is normally for ten minutes.
Please ask to see the doctor you usually consult as this will help with
continuity of care. However, in an
emergency, or with acute illness, a patient may be offered appointments with
another doctor. If you cannot keep the
appointment you have made, please let the receptionist know as soon as possible
so that the appointment may be given to someone else. We try to keep to time with appointments. If you are kept waiting, we apologise. The doctor may be dealing with an emergency,
or a complicated problem. If there is a
delay and this creates a problem please talk to the receptionist.
We are a dispensing practice with dispensaries at
both surgeries. When ordering repeat prescriptions (Wansford and King’s Cliffe
patients) we offer the following methods- order online on
this website- post your
request to either surgery- fax your request
to 01780 783434-
If the above methods are not possible you can please telephone (01780) 783994 between 9a.m – 12noon.(Monday to Friday).
Please allow
two working days before collection.
This allows your notes to be checked and the drugs to be ordered where
necessary. At approximately six monthly
intervals, you may be asked to see the doctor for review. All
prescriptions must be signed and paid for at the time of collection unless a
current exemption or pre-paid certificate is shown.
Health
promotion activities
A wide variety of Health Promotion is offered including Heart Disease Prevention, Menopause Management, Diabetes and Asthma. Our Practice Nurses can offer advice regarding diet, smoking, alcohol consumption, exercise, stress and relaxation. We also offer Well Woman and Well Man screening. Back to top
Counselling
The practice has employed a practice counsellor, Ros Rodway, for 2 sessions per week. Evaluation of this service is in progress. Initial findings suggest the majority of these were appropriate referrals, attended for 5 or 6 of the 6 sessions offered and were felt by the counsellor to have improved with treatment. The service is well used and there is generally a waiting list for treatment Back to top
Complementary
practitioners
With the completion of our second Treatment Room, we have been able to have on site a wider range of clinicians which currently include an acupuncturist, a holistic body massage therapist, a homeopathist/reflexologist and an osteopath. Many patients regard these treatments as an effective adjunct to the traditional service offered by General Practitioners and we are pleased to be able to extend our facilities in this way. Patients can self refer to these services as they are provided on a private basis. Back to top
Anticoagulant clinic
The practice is an accredited provider of anticoagulation services. This enables us to provide a convenient high quality service for patients who take warfarin and need regular blood tests. In 1998 we purchased a portable machine to give the blood test result within 2 minutes from a finger prick sample. Patients now have a one-stop service at the surgery avoiding the need for hospital attendance or for samples to be sent to the laboratory Back to top
USEFUL TELEPHONE NUMBERS
Wansford Surgery (01780) 782342Repeat Prescriptions (01780) 783994
DHSS Peterborough
529760 or Corby (01563) 343400
Citizen’s Advice
Bureau Oundle (01832) 272044
Social Services (01733)
558895
Community Health
Council (01733) 553522
Out of Hours Emergency
Service Rivergate 01733 293838